Privacy policy

1. Who We Are

CoolDays is an online store selling summer phone accessories, shipping to the United States and worldwide.

Store: CoolDays
Email: hello@cooldays.shop
Website: cooldays.shop

2. What Data We Collect

When you place an order we collect: your name, email address, shipping address, phone number, and payment information. Payment is processed securely by Shopify Payments and PayPal — we never store your full card details. We also collect browsing data via cookies to improve your experience and show you relevant ads.

3. How We Use Your Data

We use your data exclusively to:

• Process and fulfill your order
• Send order confirmation and shipping updates
• Handle returns and customer service requests
• Improve our store experience
• Show relevant ads on platforms like Meta (Facebook/Instagram)

We never sell your personal data to third parties.

4. Who We Share It With

We share your data only with:

• Shopify — our store platform
• Shipping carriers — for delivery of your order
• Payment processors — Shopify Payments, PayPal
• Meta (Facebook/Instagram) — for ad performance tracking via pixel

5. California Privacy Rights (CCPA)

If you are a California resident, you have the right to: know what personal data we collect and why, request deletion of your personal data, and opt out of the sale of personal data (we do not sell your data). To exercise these rights, email us at hello@cooldays.shop.

6. Your Privacy Rights

Regardless of where you live, you can contact us at any time to: access the data we hold about you, request corrections, or request deletion of your data. Email us at hello@cooldays.shop and we will respond within 48 hours.

7. Cookies

We use essential cookies for store functionality, analytics cookies (PostHog) to understand how visitors use our store, and advertising cookies (Meta Pixel) to measure ad performance. You can manage cookie preferences in your browser settings at any time.

8. Data Security

Our store is hosted on Shopify which is PCI DSS compliant and uses SSL encryption for all transactions. Your payment details are never stored on our servers.

9. Data Retention

We retain order and transaction data for as long as required by applicable law. You can request deletion of your personal data at any time by contacting us.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our store after changes means you accept the updated policy.